At Comfy, your satisfaction matters. We’re happy to offer exchanges for size issues or in case of any error or damage on our part.
Eligibility for Exchange:
- Exchanges are valid only for size issues, wrong items, or damaged products.
- You must request an exchange within 3 days of receiving your order.
How to Request an Exchange:
- Send a short video showing the issue clearly to our WhatsApp at +8801913756459.
- Don’t forget to include your Order ID in the message.
Note:
If the issue is not due to an error on our end (e.g., wrong size ordered by customer), the delivery cost will be borne by the customer.
COMPLAINT & CUSTOMER SUPPORT
Need help? We’re just a message or call away.
- 📞 Call us directly: +8801913756459
- 💬 WhatsApp: +8801913756459
- 💻 Or reach out via our official Facebook page inbox
We’re committed to resolving your concerns quickly and efficiently.